Traditional phone lines are still the preferred choice of many businesses. However, the times they are a-changin’. And there are some good reasons to consider other options. No, that doesn’t mean getting rid of your phone altogether, but considering an alternative method that turns the whole idea of traditional phone use on its head. We’re talking VoIP, the telephony solution for the future. And it may be time your business took notice. Here are some of the unique advantages of VoIP.
What is VoIP?
To truly understand how VoIP can help your business, you must first know what it is. VoIP stands for Voice over Internet Protocol. All that means is that you’re essentially able to talk with others over an Internet connection instead of a traditional phone line. Yes, you can still use your actual phone handset, as well as your tablet or computer. The major difference is in the way the call is transmitted.
VoIP lowers costs
The biggest advantage of VoIP is that your business will save a bundle on costs. VoIP takes efficiency to a whole new level. Since you’ll be receiving phone calls over the Internet, you’ll cut out the expense of a phone line altogether and instead consolidate both your Internet and voice communication costs. To do this, however, you’ll need to upgrade to a high-speed Internet connection (if you don’t have one already), which will of course cost extra money. But knocking out the expense of your phone line will likely be much more cost-effective for your business overall.
If your business makes international calls regularly, VoIP is even more of a no brainer. With VoIP, international calling costs are significantly reduced and in some cases even free. Skype, which is similar to VoIP, is a perfect example of the latter.
Statistically speaking, VoIP services have helped many businesses lower costs dramatically. For some, local call expenses have been reduced by up to 40% and for international calls by a whopping 90%. How’s that for savings?
Many, better features than traditional phones
In addition to reduced costs, VoIP also offers a wide array of innovative features that surpass those of a traditional phone line. While listing them all would take several pages, three notable ones are virtual numbers, call routing and improved conference calls.
•Virtual numbers – A virtual number allows you to easily have a local number anywhere in the world. That means if you have a large market of clients in London, you can actually get a local London number with the area code of your choice. When someone in the UK dials this number, it will transfer to your phone – whether your business is actually in Seattle or Toronto. This makes it easy for your customers to contact you and will likely garner more business, since we all know customers like things to made as easy as possible for them.
•Call routing – If you’ve ever worried about missing an important phone call, call routing will have you breathing a long sigh of relief. With this feature, an incoming call will be transferred to multiple devices of your choice. So if your office desk phone rings when you’re not there, that same call will then ring on your mobile, home phone, iPad and other devices before going to voicemail.
•Better conference calls – With VoIP and a high speed Internet connection, you can include an unlimited number of people on conference calls. And even better, you can also use video conferencing so you can see your colleagues or clients in person.