Keep your IT team. Add our bench.
Your in-house IT staff know your business. We add the security tools, extra hands and specialist depth that are hard to build in-house, and we put in writing who handles what.
Who it’s for
Small IT teams
One or two people covering everything, with no one to cover vacations or after-hours.
Growing IT departments
Strong on day-to-day support, but short on security or project capacity.
Teams facing compliance
CMMC, HIPAA or insurance requirements that need evidence your team doesn’t have time to collect.
What’s included
Security monitoring
Around-the-clock monitoring and response, aligned to CIS Controls.
Patching & backups
Kept current and tested, with reports your team can see.
Helpdesk overflow
Extra hands when tickets pile up, after hours, or when someone is out.
Projects & escalations
Migrations, network upgrades and the hard problems.
Compliance evidence
The documentation and proof auditors and insurers ask for.
Shared visibility
Shared ticketing and documentation, so both teams see the same picture.
Your IT team
Day-to-day usersLine-of-business appsOnsite prioritiesEIT
24/7 security monitoringPatching & backupsBig projects & escalationsCompliance evidenceHow it works
Assess
Review your environment against CIS Controls and learn where your team is stretched.
Draw the line
A written responsibility matrix: what’s yours, what’s ours, what’s shared.
Onboard
Deploy our tools, connect to your ticketing, and document everything.
Run together
Shared tickets, clear escalation paths and regular check-ins.
Review & adjust
As your team changes, the line moves with it.
Co-managed works because your team keeps the relationships and business knowledge, and we bring the depth behind them.
Common questions
Will you replace my IT person?
No. We make them more effective. If your plans change later, we can talk about it, but that isn’t the goal.
Do we have to switch to your tools?
We use ours where they add security coverage, and work with yours where they’re already doing the job.
How is it priced?
A flat monthly fee based on what we take on, with no long-term contract.