We all know that computers can get infected with malware, but did you know that your phone or tablet can as well? Yes, it is in fact true. And just because you have a new fancy Android device, doesn’t mean you’re immune. So if your phone or tablet starts acting funny and you suspect malware is responsible, it’s time to take action with these six steps.
The lowdown on Android malware
First off, let’s just put some things out there and clear the air. One, getting any type of malware on your Android product is actually incredibly rare. Two, when you see pop-up ads prompting you to buy a virus removal app, don’t freak out. This doesn’t automatically mean your device is infected. In fact, buying one of these apps could actually download malware instead! This is because malware is only contracted via apps you install on the device, which means the safest way to avoid it is to only install apps from the Google Play app store. If you must buy one outside of this, it’s wise to do your research first.
Before we get to what we think is the best solution, there are alternative ways to remove malware that should be noted:
•Use antivirus apps from Google Play – a lot of these are free and will detect and remove malicious apps, but some have a tendency to report apps as infected when they’re actually completely fine. Just be careful with the removal process.
•Perform a factory reset – if there’s a virus on your phone, this is a surefire way to remove it. However, in doing so you return your phone to its original factory settings. That means you’ll lose everything you’ve added that isn’t backed up.
With that out of the way, let’s get to the recommended option below.
How to remove malware
1.Turn safe mode on: To do this, access the power-off options by pressing the power button, then press and hold Power Off. This gives you the option to restart in safe mode. However, this doesn’t work with all models of the Android phone or tablet. If it doesn’t work with your device, a quick Google will pull up model-specific instructions. And what’s the point of turning on safe mode in the first place? Simple – it prevents any malware from running.
2.Search for the infected app: Do this by opening Settings and then Apps. Once you’ve done this, be sure you’re looking at the Download tab (since the infected app can only be something you’ve downloaded), and then start searching for the suspected app. If you don’t know the app’s name, it’s likely something that looks out of place.
3.Uninstall the app: Yes, it’s really that simple. Just click on the suspected app and uninstall it. Then you’re done. However, if the name of the app is grayed out and you can’t even tap it, it means the app has given itself Device Administration Status. In this case, follow the next three steps below.
4.Remove Administrator Status: Do this by tapping on Settings and Security, then Device Administrators. Simply uncheck the infected app and hit Deactivate on the next screen.
5.Uninstall the app: Now when you return to the Apps menu, the infected app will no longer be grayed out. Simply uninstall it.
6.Restart your device: This takes it out of safe mode. Now your phone will be malware-free.
