{"id":166,"date":"2011-03-26T16:14:17","date_gmt":"2011-03-26T16:14:17","guid":{"rendered":"http:\/\/www.epignosysIT.com\/?p=49"},"modified":"2011-03-26T16:14:17","modified_gmt":"2011-03-26T16:14:17","slug":"nasaece-ristique-orci-ferode-fereaseras","status":"publish","type":"post","link":"https:\/\/eitnetworks.net\/index.php\/2011\/03\/26\/nasaece-ristique-orci-ferode-fereaseras\/","title":{"rendered":"Is Your IT Guy Holding You Prisoner?"},"content":{"rendered":"

Here\u2019s a question you\u2019ve probably never thought about: If your IT guy went away, would you know where all the passwords, data, software licenses and disks, key codes, and other important information were stored? Do you know how to log into your server? Do you know the passwords to all your employee\u2019s workstations? Do you know where your offsite data is stored and how to access it? Is your network documented so that another IT person could come in and pickup where they left off? If not, your IT guy is holding you prisoner.<\/span><\/p>\n

\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0 If he\u2019s doing a good job, you might not mind too much; however, you should STILL have him or her document your network in case they didn\u2019t show up one day for work. And if you AREN\u2019T really happy with their work and aren\u2019t sure if they are doing a good job, that\u2019s all the more you should have this done.<\/span><\/p>\n

\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0 Occasionally I\u2019ve run across potential new clients who aren\u2019t really happy with their IT guy\u2019s work, but stay with them out of fear. As one business owner to another, this is NEVER a good reason to stay with your current provider.<\/span><\/p>\n

\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0 If you can\u2019t trust the person with the most access and power over your computer network \u2013 the core of your business \u2013 you need to find someone you CAN trust. A truly professional person or provider would NEVER hold their client hostage or do any harm in handing over the \u201ckeys to the kingdom\u201d to another company. And any good IT firm should be able to walk you through the transition to prevent that person from doing any damage.<\/span><\/p>\n

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How To Know If Your IT Guy Is Doing A Good Job<\/span><\/b><\/h3>\n

\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0 Another reason business owners stay with their current IT person is simply because they don\u2019t know what good service really IS, and therefore lowered their expectations. Over and over again I\u2019m absolutely HORRIFIED by the incompetence and irresponsibility I discover when I audit most business networks. In 98% of the computer networks I review, I find faulty or non-existent backups, security loopholes, shoddy reporting, and flawed systems that simply cost more to maintain and don\u2019t align with the operations of the business.<\/span><\/p>\n

\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0 Plus, not a week goes by where we don\u2019t get a \u2018911 crisis call\u2019 from a business owner with a major technical disaster that COULD have been prevented. Why do so many businesses pay for substandard computer support? Simply because they don\u2019t know how to truly verify that their network IS secure and end up having to take someone at their word.<\/span><\/p>\n

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Here\u2019s a quick quiz to know if your IT guy IS doing a good job. If your technician does not score a \u201cyes\u201d on every point, you could be paying for substandard support:<\/span><\/b><\/h3>\n